Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIG4005A Mapping and Delivery Guide
Organise transport workload

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIG4005A - Organise transport workload
Description This unit involves the skills and knowledge required to organise transport workload, including organising and accepting responsibility for own workload, participating in identifying and meeting own learning needs, and planning and organising a personal daily routine. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be carried out in compliance with the relevant regulations for the transport of articles for courier delivery.Work is performed under generally indirect supervision. It involves the application of the basic principles and routine procedures to organise own transport workload as part of courier/delivery operations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Organise and accept responsibility for own workload
  • Priorities and deadlines are established in consultation with others (as appropriate) and recorded
  • Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected
  • Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions
  • Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff
  • Additional support to improve work is communicated clearly to appropriate personnel
       
Element: Participate in identifying and meeting own learning needs
  • Operations of the workplace, workplace equipment and focus of endeavour are identified
  • Organisational structure, career paths and training opportunities appropriate to the enterprise are identified
  • Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements
  • Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others
       
Element: Plan and organise a personal daily routine
  • Daily routine is planned to take into account rosters, industrial agreements and workplace procedures
  • Clarification of requirements of tasks is sought when appropriate
  • Achievable time and other performance measures are agreed
  • Tasks are completed with variations to plan identified and reported
  • Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant state/territory mass and loading regulations and permit requirements

OH&S procedures and guidelines relevant to courier and delivery operations

Risks in courier and delivery operations and related precautions to control the risk

Workplace procedures and policies for organising transport loads in courier and delivery operations

Principles, duty of care and obligations within the chains of responsibility in the transport industry

Typical issues and problems that can occur when organising a transport workload and appropriate ways of dealing with them

Housekeeping standards and procedures required in the workplace

Requirements of courier work systems and operations and relevant equipment

Methods and strategies for organising transport loads in courier and delivery operations

Required skills:

Communicate effectively with others when organising a transport workload

Read and interpret instructions, procedures and information relevant to organising a transport workload

Interpret and follow operational instructions and prioritise work

Complete documentation related to organising a transport workload

Operate electronic communication equipment to required protocol

Estimate the size, shape and special delivery requirements of cargo, mail and courier items

Work collaboratively with others when organising a transport workload

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified issues or problems that may occur when organising a transport workload in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when organising a transport workload

Apply precautions and required action to minimise, control or eliminate hazards that may exist when organising a transport workload

Plan own work including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Apply fatigue management knowledge and techniques

Identify and correctly use equipment required when organising loads

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Operations may be conducted:

in a range of work environments and weather conditions

by day or night

Customers may be:

internal or external

Operations may be:

undertaken on- or off-base site

Work activities may be:

routine or adopted for purposes involving courier deliveries, related clerical, packing and or load shifting activities

activities associated with the planning of work

Hazards may include:

vehicular traffic and pedestrians

uneven ground, steps, road surfaces

dust and vapours

hazardous or dangerous materials

humidity, air temperature and radiant heat

light including UV

noise

Consultative processes may involve:

clients

other employees and supervisors

management

union representatives

industrial relations, Occupational Health and Safety specialists

other professional or technical staff

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Communication in the work area may include:

fixed phone

mobile phone

fax

email

internet

radio

oral, aural or signed communications

Personal protective equipment may include:

gloves

safety headwear and footwear

sunglasses and UV protection

two-way radios

high visibility clothing

Information/documents may include:

operations manuals

induction documentation

competency standards and training materials

job specifications and procedures

manufacturers specifications for relevant equipment

Dangerous Goods Code, Explosives Code, HAZCHEM codes and other regulations pertaining to the delivery of mail/courier items

workplace procedures and policies for courier/delivery operations

supplier and/or client instructions

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

state/territory roads and traffic authority road rule and licence requirements

Australian Dangerous Goods Code, Explosives Code, HAZCHEM codes, and other relevant regulations pertaining to the delivery of mail

relevant state/territory environmental protection legislation

relevant state/territory OH&S legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Priorities and deadlines are established in consultation with others (as appropriate) and recorded 
Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected 
Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions 
Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff 
Additional support to improve work is communicated clearly to appropriate personnel 
Operations of the workplace, workplace equipment and focus of endeavour are identified 
Organisational structure, career paths and training opportunities appropriate to the enterprise are identified 
Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements 
Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others 
Daily routine is planned to take into account rosters, industrial agreements and workplace procedures 
Clarification of requirements of tasks is sought when appropriate 
Achievable time and other performance measures are agreed 
Tasks are completed with variations to plan identified and reported 
Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLIG4005A - Organise transport workload
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIG4005A - Organise transport workload

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: